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ArticleOpen access
An audit of Hindi and Hinglish content moderation classifiers on three major platforms
Dr. Rohit Malhotra, Dr. Priya Venkataraman, Aisha Khan
Journal of AI Ethics & Society2026Computer Science64 citations
Content moderation classifiers are evaluated overwhelmingly on English. We construct a 24,000-item benchmark of Hindi, Romanised Hindi and Hinglish social media text, annotated by nine trained annotators against a published codebook with su…
https://doi.org/10.53456/jaies.2026.8.1.22
ArticleOpen access
The people behind the label: working conditions in India's data annotation industry
Prof. Daniel Okonkwo, Aisha Khan, Dr. Hannah Weiss
Journal of AI Ethics & Society2025Computer Science52 citations
Machine learning depends on annotation labour that its literature rarely describes. Drawing on 68 interviews with annotators and eleven with managers across nine firms in Bengaluru, Kochi and Bhubaneswar, we document a labour process organi…
https://doi.org/10.53456/jaies.2025.7.4.401